Shopify and ESW Forge Global E-commerce Alliance for Enterprise Brands

E-commerce giant Shopify has announced a significant strategic alliance with Dublin-based e-tail tech solutions provider ESW. This partnership aims to empower enterprise brands and retailers, enabling them to scale, localise, and optimise their e-commerce presence across more than 200 markets globally. The collaboration is set to provide a robust framework for international expansion, leveraging the strengths of both companies.

For enterprise brands currently utilising Shopify’s platform, this alliance means direct access to ESW’s extensive international expertise. This includes critical support in managing complex aspects such as compliance, risk assessment, and revenue localisation at an enterprise scale. The comprehensive suite of services extends to crucial operational areas, including efficient fulfilment and streamlined returns processes, complemented by 24/7 local-language customer support, ensuring a truly global reach with a local touch.

The core objective of this integrated offering is to create tailored experiences designed to drive conversion rates, protect profit margins, and cultivate strong customer loyalty, all while meticulously preserving the brand’s unique identity. The joint statement highlighted that the seamless integration with Shopify provides brands with the necessary control, consistency, and measurable outcomes essential for sustained growth in the international marketplace.

Eric Eichmann, CEO of ESW, commented on the strategic value of the partnership, stating: “By combining Shopify’s high-converting e-commerce platform with ESW’s robust cross-border capabilities, we’re enabling brands to scale internationally with truly localised experiences without forcing them to choose between flexibility and control.” This underscores the partnership’s commitment to offering comprehensive solutions without compromising on brand autonomy.

Echoing this sentiment, Josh Rice, VP of Global Sales for Shopify, added: “This agreement with ESW provides Shopify’s enterprise-grade merchants with ESW’s high level of bespoke, data-driven international solutions specifically designed for global expansion.” He further emphasised that the synergy created by combining ESW’s deep international capabilities with Shopify’s platform power and scalability will allow brands to unlock new markets, maximise revenue potential, and expand with unwavering confidence.